New Business Sales Director
Location: Hybrid - Reading / Hybrid - London
Time Type: Full Time
Posted: 2 Days Ago
Job Requisition ID: R13458
Role Summary
This is a senior sales and business development role, focused on generating and converting opportunities from new clients that have not previously, or in recent years, been revenue-generating for EQ Customer Resolutions. They will be responsible for generating significant growth in revenue and EBITDA across all the service offerings of the Customer Resolutions business.
It is crucial that the individual understands the need to execute sales completion with urgency, in line with aggressive growth targets and the overall strategy of the business. The candidate must take accountability for the revenue performance of the team and their own individual performance on an ongoing basis. They must demonstrate the ability to communicate effectively, both in written form and in conversation, with all levels of senior management: internally and externally.
They must have proven solution sales capability and a comprehensive knowledge of Enterprise IT sales.
Core Duties/Responsibilities
- Manage the sales life cycle, from lead generation to deal closure, ensuring adherence to the sales process.
- Identify, generate, and qualify high-quality leads and opportunities through targeted origination activities for all products and services, using various channels. Maintain a high-quality pipeline.
- Develop strong relationships with key buyers and decision-makers.
- Manage and direct members of the wider Customer Resolutions team through complex sales campaigns from inception to closure, monitoring and adapting the approach to ensure successful outcomes.
- Cross-sell EQ Customer Resolutions products and services to EQ clients.
- Deliver in-year sales targets while considering the medium and long-term sales strategy of EQ Customer Resolutions.
- Collaborate closely with appropriate internal stakeholders across compliance, legal, client management, and service delivery to create and deliver opportunities.
- Create and deliver analysis and presentations to senior EQ stakeholders at pipeline review meetings.
- Design and shape proposals in collaboration with bid & sales teams and the MD.
- Develop segment (industry) expertise and network opportunities; build relationships with key advisory, potential partners, and other industry bodies.
- Maintain an understanding of the competitive landscape for all EQ Customer Resolutions products and services.
- Ensure that sales values align to commercial models and desired financial outcomes for the businesses.
Skills, Capabilities, and Attributes
- Proven success in selling.
- Genuine drive to deliver both as part of a team and against individual objectives.
- Demonstrable record of successfully hitting or exceeding sales targets in a field sales environment.
- Provide analysis of sales targets and achievements.
- Naturally inquisitive approach, helping gain a broad understanding of a complex business and its target market.
- Good understanding of EQ Customer Resolutions products & services.
- Good understanding of the remediation and complaint management marketplace.
- Ability to demonstrate and explain the product and service range to a high standard.
- Ability to present to and close deals with clients at all levels, including senior executives.
- Well-developed negotiation and influencing skills.
- Demonstrable planning and organizing skills to ensure that the divisional sales function and personal sales activity are tracking in line with plan.
- Ability to set a clear strategy for the EQ marketing team and direct the marketing strategy.
What We Offer
- Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%
- All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit.
- Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhanced cover.
- Employee Discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform.
- Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading, and more.
- Time Off - Typically 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing.
- Winning Together - Equiniti ICON award vouchers; recognising individuals going above and beyond to help the business succeed.
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5-year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.
About Us
Our people and platforms connect businesses with markets, engage customers with their investments and allow organisations to grow and transform. Our vision is to help businesses and individuals succeed, creating positive experiences for the millions of people who rely on us for a sustainable future. We provide share registration, deliver services for reward and benefits, and develop solutions for customer management in regulated industries. Our work with some of the most significant organisations in the UK and US means we engage with 29 million of their shareholders, pensioners, and employees.
