We are seeking an experienced Housing Transformation Programme Lead to spearhead a comprehensive housing transformation programme for a leading local authority. This pivotal role involves re-evaluating and transforming housing services to align with regulatory standards, improve service delivery, and enhance tenant satisfaction.
The council is undertaking a significant transformation journey, focusing on providing safe, well-maintained homes and addressing cultural and operational challenges within its housing services. This role will lead a cross-functional team to deliver sustainable improvements, foster a unified approach, and ensure compliance with regulatory requirements.
The Role
·Programme Leadership: Lead a strategic transformation programme to improve housing services, driving cultural and operational changes in alignment with the council's vision.
·Governance & Accountability: Establish and oversee a Programme Management Office (PMO) to enhance governance frameworks, ensuring clear decision-making, reporting, and accountability.
·Discovery & Analysis: Conduct comprehensive assessments of current housing operations, identifying inefficiencies and recommending solutions to meet regulatory standards.
·Stakeholder Engagement: Work collaboratively with internal stakeholders across various functions to break down silos and create an integrated, cohesive service delivery model.
·Regulatory Compliance: Ensure all transformation activities meet the standards set by the Housing Regulator, addressing issues identified during the self-referral process.
·Change Management: Lead cultural change initiatives to foster new ways of working, align housing functions, and improve service delivery.
·Performance Monitoring: Develop and implement KPIs and reporting mechanisms to track progress, ensuring continuous improvement across operations, repairs, and maintenance.
The Ideal Candidate
·Housing Transformation Expertise: Extensive experience in leading large-scale housing programmes, ideally within local government or housing associations.
·Programme & PMO Management: Proven track record in setting up and leading a PMO within a housing context, with strong governance skills.
·Analytical Skills: Ability to conduct in-depth service reviews, identify inefficiencies, and develop solutions in line with regulatory standards.
·Change Management Leadership: Skilled in driving cultural and operational change, with a focus on breaking down silos and fostering a collaborative approach.
·Regulatory Knowledge: Strong understanding of the housing regulatory environment, with experience ensuring compliance and addressing areas for improvement.
·Stakeholder Engagement: Demonstrated ability to work with senior stakeholders, including strategic directors, members, and external partners, to deliver impactful outcomes.
Why Apply?
This is an exciting opportunity to play a key role in transforming housing services for a major local authority. You'll lead a critical programme that will not only improve operational efficiencies but also enhance the living conditions for thousands of residents. If you're a visionary leader with a passion for driving positive change, this role is for you.
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.
If you do not hear from us within 48 hours of applying, your application has been unsuccessful.
Footnote
If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed).
By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us
