Group Technical Service Manager

Overall Objective of the Role

To drive standardisation across Country Style in key areas where this adds value, such as policies, procedures and templates
Facilitate cross-site learnings and sharing information
To support development of positive food safety and quality culture across Country Style

Key Responsibilties and Accountabilities

Be the Super User for the digital FS & QMS platform and manage change control across all sites
Construct and deliver KPI reports, trend analysis and highlight areas for improvement
Prepare presentations for key Country Style and customer technical reviews
Contribute to and track delivery of the governance programme, including internal audits owned by Group Technical
Build schedules for the Country Style Product Surveillance Programmer such as Chemical Testing of Raw Materials
Act as the customer's point of contact for non-site specific enquiries as and when required
Complete compliance assessments and internal audits as required
Co-ordinate activities and compile responses to group wide initiatives and requests for information, such as collection and submission of packaging data to Val Pak
Ensure policies and procedures owned by Group Technical continuously comply with legal requirements, customer COP and GFSI schemes, such as BRCGS
Effectively communicate these policies and procedures within the business and support adoption by the sites when required
Manage the document control of all documents issued by Group Technical
Build and publish reports and information generated by Group Technical, such as Monthly Horizon Report
Absence cover for other members of the Group Technical team
Deliver food safety and other training as required

Knowledge, Skills and Experience

Degree calibre — relevant food science, food technology or microbiological qualification
Sound knowledge of HACCP, food safety, microbiology and allergen management — including effective use of risk assessment
Significant experience in a technical manufacturing role
Demonstrates experience of maintaining a FSQMS system and delivery of GFSI and retailer specific certification
Demonstrates experience, at technologist level of working with a retailer
Expertise in interpretation of customer codes of practise, competent in use of customer technical databases
Demonstrates experience of technical strategy implementation
Demonstrates use of root cause analysis

Key Competencies

COUNTRY STYLE FOODS jobs