Purpose of the job

Are you the right person to lead a team who are passionate about improving mental health and wellbeing for the people of Hammersmith, Fulham, Ealing, and Hounslow?

We are seeking an interim Chief Executive to cover maternity leave. This role will have shorter term goals namely:

Supporting the SLT
Developing an annual business plan
Reporting to the board
Identifying areas for growth and income generation
Recovering reserves to ensure financial resilience over the next year

With strong strategic and leadership skills to continue to support the charity, the interim Chief Executive will continue to lead and inspiring our passionate and dedicated team as we work through our strategy. The interim Chief Executive will act as the main link between the charity and Board. Together with the Chair, they will enable the Board of Trustees to fulfil its duties and responsibilities for the proper governance of the charity.

The right candidate will have a strong focus on business development, financial stability, thinking creatively and courageously about opportunities for growth and new income streams. You will be a passionate advocate for mental health and wellbeing, ensuring the charity is a place where people feel valued, listened to, and supported.

About Hammersmith, Fulham, Ealing, and Hounslow Mind

We re Hammersmith, Fulham, Ealing, and Hounslow Mind (HFEH Mind), part of Mind the mental health charity. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding of mental health.

We work in Hammersmith, Fulham, Ealing, and Hounslow and have a range of services and products to help children, young people and adults maintain and regain their mental health. We work with employers, partners, community groups and other charities to achieve our aims.

Key Responsibilities

Strategy and Vision
- Ensure that business, operational, and annual plans to underpin the strategic plan are developed, agreed, and implemented.
- Identify and assess strategic risks, issues and opportunities and take responsibility for leading an effective response to each.
Organisational Development
- Ensuring the charity has an appropriate organisation structure and management system to fulfil strategic objectives.
- Identifying and prioritising funding and commissioning opportunities.
- Ensuring the charity is aware of best practice and maintains a high quality of work.
People & Culture
- Continue building a staff culture where everyone is valued, clear on their role and equipped to do their job.
- Provide leadership, supervision, annual appraisals and mentoring of the SLT.
- Maintain a diverse workforce that reflects the community, and working towards being a anti-racist organisation.
Finance
- Be responsible for overall financial health of the charity.
- Recover reserves and identify further areas of cost saving.
- Have an overview of finances and resources, ensuring to operate within agreed annual budget.
- Ensure robust financial management of Charity's resources.
- Consult with Board and Treasurer to prepare an Annual Budget, to be approved by the Board.
- Ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
Governance, Reporting and Risk
- Review major risks which charity is exposed to regularly by the Board and the management team.
- Ensure Board are appropriately informed and involved in organisational activities and the organisation benefits from their experience, skills and expertise.
- Ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
External and internal relations
- Foster good communication throughout charity and externally.
- Actively develop charity's public profile, professional networks and foster good relationships with external stakeholders.
- Set up mechanisms for listening to the views of current and future beneficiaries.
- Regular one-to-one meetings with the Chair.
Legal and regulatory compliance
- Ensure charity fulfils all its legal, statutory, and regulatory responsibilities.
- Engage with National Mind.
- Ensure organisation continues to deliver the Mind Quality Mark accreditation.

The successful candidate will need to evidence the following:

You will have knowledge and experience in:

Demonstrable track record of operating at CEO level or similar, managing, and embedding change.
Proven track record of managing, growing, and developing support services in line with best practice in different and diverse communities, ideally in health or social care sectors (within Mental Health specifically preferred).
Experience in recovering reserves and developing cost-saving efficiencies.
Experience in restructures.
Experience working with statutory and non-statutory bodies to achieve commissioning and grant targets and to grow the charity.
Experience of working strategically to source and secure sustainable funding solutions working within tight financial constraints.
Building effective partnerships with internal and external stakeholders including service users based on principles of co-production.
Educated to degree level or equivalent, with demonstrable evidence of continuous professional and personal development.
Excellent people management and conflict resolution skills, and the ability to lead, delegate appropriately, motivate and support the performance of staff.
Excellent understanding of safeguarding legislation and processes, safety, and quality management.

Your qualities will include:

An inspiring and empathetic leader, strategist, and communicator, ideally from a mental health background, who can cultivate a culture of learning, creativity, inclusion, and excellence.
Able to demonstrate passion and commitment for HFEH Mind s mission (lived experience a plus).
Strong financial experience and abilities.
Clear and inspirational leadership and people management skills with the ability to build and lead teams across multiple locations.
Ability to think and act strategically, developing practical, innovative, and creative solutions to the management of issues and complex problems.
Ability to identify opportunities to improve business outcomes through partnership at all levels.
Energy and passion to deliver at pace and cut through obstacles.
Highly effective influencing and negotiating skills, with the ability to develop partnerships and alliances across a diverse range of stakeholders.
Politically astute and resilient, with the ability to manage conflict and ambiguity.
Outcome focused, with the capability and tenacity to drive the agenda forward.

Benefits & Support

We want all our team to thrive at HFEH Mind and we offer a competitive range of benefits, good work/life balance, and excellent learning and development opportunities. We are proud of our organisational culture, and we offer a supportive, flexible, and enjoyable place to work.

Employee benefits include:

Opportunities for flexible working
25 days annual leave (plus bank holidays) increasing with years of service up to 30 days.
Workplace pension scheme
Occupational sick pay scheme
Employee Assistance Programme
Regular supervision
A variety of learning and development opportunities
Access to Perkbox employee benefits
Cycle to Work Scheme

HFEH Mind are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing, and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

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