Our teams are tight-knit, hard-working units. We insist on a positive, supportive, and ambitious attitude from our staff. We believe this creates great working environments where people can thrive and our service excels. Our GMs are expected to maintain and drive this culture which allows our teams to thrive and perform at a very high but sustainable level. In this way, levels of excellence are achieved in our venues usually associated with restaurants of much higher price point, with a focus on delivering outstandingly friendly, attentive, and competent service.

Key to what we do at Le Bab is the vibe guests feel in our venues - a buzzing, welcoming atmosphere that is driven by the friendliest and most attentive service in London. Every interaction we have with them is an opportunity to have a positive impact on their experience - from the greeting every guest gets to making sure they are never left waiting to get what they want. How guests feel they are treated is reflected back into the room and creates the good vibes that we are known for. Our restaurants are also designed to reflect our vibe and must be kept looking at their best to set the right tone.

We encourage independence and provide extensive on-the-job training which allows driven and committed individuals to progress far in our company. There are also opportunities to participate in advanced apprenticeship schemes while working for Le Bab to provide structured managerial development.

As General Manager, you will be in charge of site operations. Final responsibility for the smooth running of service, exceptional guest experience, and management of FOH will fall to you, as well as events in some venues. In addition, simultaneously achieving target KPIs and improving customer satisfaction is a continuous demand. Administrative functions are supported by Head Office and include rota management, payroll, performance reporting, and reservations management. A lot of responsibility will be expected of you, but with it the chance of autonomy and reward. Candidates should therefore have experience (2+ years) of leading FOH teams as GM or AGM.

A few of your job responsibilities include but are not limited to:

Full accountability of your restaurant.
Delegating responsibilities to your management team and ensuring tasks are done.
Leading busy shifts and maximizing restaurant covers.
Ensuring daily briefings are conducted and recorded.
Conducting and recording team trainings.
Ensuring training completion is up to date from Atlas to any given training by upper management.
Ensuring the cleaning and maintenance of the premises and equipment, and backing it up with compliance of daily checklists.
Mentoring your management team.
Carrying out yearly appraisals, setting SMART goals and following up every quarter.
Ensuring rotas are correct and approved on a daily basis.

Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: from £38,000 yearly
Benefits: Bonus scheme, service charge, tips

About Le Bab:
We are a London-based family of modern gourmet kebab restaurants serving dishes using free-range & organic ingredients, alongside cocktails and fine wines. We’ve got big plans coming up, so come join the fun!

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Le Bab jobs

General Manager