About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: As an Associate Account Manager, you will play a pivotal role in ensuring client success by managing relationships and promoting NDBS portfolio of software solutions and services to existing accounts. This position offers a fantastic opportunity for individuals with a foundation in commercial roles to develop their career within a thriving sales and marketing team. Youll be supported by a collaborative environment and a robust marketing team specialising in product marketing, branding, and content generation. Duties/Responsibilities: Build and maintain strong relationships with clients to ensure their satisfaction and achieve successful outcomes with NDBS solutions and services. Drive retention of client contracts and deliver profitable incremental sales. Develop client accounts by broadening engagement and identifying opportunities for additional NDBS solutions. Conduct client meetings, including discovery and requirements sessions, to align solutions with business needs. Prepare and execute account plans for key clients. Collaborate with pre-sales teams to deliver tailored solution demonstrations. Present solution propositions to clients, addressing their business challenges and decision-making needs. Contribute to marketing campaigns by providing insights to generate new business opportunities. Maintain accurate records of client interactions, opportunities, and sales activities in the CRM system. Participate in industry events, exhibitions, and seminars to represent NDBS and foster client engagement. Provide accurate sales forecasts and deliver high-quality quotations and proposals in line with company standards. Support the sales process from opportunity identification through to securing purchase orders, ensuring smooth client onboarding and service delivery. Engage with clients on contract renewals, addressing queries, and ensuring positive experiences. Required Skills/Abilities: Experience: A minimum of two years in an entry-level commercial role, such as account management, customer success, or sales. Communication: Strong interpersonal and presentation skills with the ability to articulate technical solutions in a business context. Sales Acumen: Knowledge of sales processes and an ability to identify and capitalise on business opportunities. Adaptability: Proactive, self-motivated, and able to thrive in a dynamic team environment. Customer Focus: Passionate about delivering exceptional client experiences and fostering long-term relationships. Technology Awareness: While prior experience in ERP, CRM, or similar solutions is advantageous, it is not essential. A willingness to learn and adapt to new technologies is key. Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively. Generous Holiday Allowance: Benefit from 25 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation. "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, youll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees) Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones. Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits. Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances. Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favorable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc. Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity. Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options. Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.
