Who Are We? At B&M Waste Services, we invite you to join us in building a sustainable future. Be part of a team that is committed to making a positive impact on the environment while driving innovation in waste management. Within our inclusive and supportive work environment, we value collaboration, integrity, and continuous improvement. Your ideas and contributions matter as we work together to redefine waste management practices and shape a greener world. At B&M Waste Services, your contributions will shape our collective impact. Explore our current openings and become part of a company that is driving change, embracing innovation, and building a brighter, more sustainable future for generations to come. The Role To ensure all incoming calls are dealt with in a timely and efficient manner and that customer relationships are strengthened and customer experience enhanced. dynamic growth and exceptional customer service. With a workforce who are responsive, customer-focused and are Right First Time in their work. Duties and Responsibilities To ensure inbound and outbound calls are dealt with efficiently and professionally. Be able to Identify customers needs, clarify information, research every issue and help provide solutions. Build sustainable relationships and engage customers by taking the extra mile. To log all customer queries on the CRM System ...