Field Service Engineer - Kent
Kalmar is moving goods in critical supply chains around the world, with the vision to be the forerunner in sustainable material handling equipment and services.
We're making every move count
We are looking for a Field Service Engineer South London area to be responsible for maintaining, servicing, and repairing Kalmar and third-party equipment. In this role, you will be providing a good level of customer service through product knowledge and customer interaction.
Main tasks and responsibilities
- Complete all service, repair, warranty, and inspection jobs allocated daily, to a high-quality standard
- Build strong rapport and relationships with customers, through professional behavior and a customer-focused mindset
- Respond to routine enquiries from customers about the technical aspects of the
- organization’s products and services
- Troubleshoot, investigate, and resolve standard technical problems that arise, ensure
- ongoing customer satisfaction
- Develop skills and knowledge of the organisation’s products and service
- Comply with all Legal and company standards, such as the code of conduct and H&S
- practices.
What you’ll need to succeed
- Strong problem solver, with a customer-focused approach
- Good verbal and written communication skills
- Quality-oriented, experienced, flexible, and adaptable
- Self-motivated and able to work as part of a team with enthusiasm and drive
- Mechanical/Electrical Engineering qualifications
- Experienced multi-skilled engineering experience with heavy plant equipment and working with Hydraulic Systems
- Able to read and follow electrical wiring diagrams
- Fault find and diagnostics of CANBUS Systems, as well as electrical fault finding
- Good IT literacy, numeracy and analytical skills.
You will be part of
We believe in our people, as it is our people, who really make the difference. We always work in close collaboration with our customers, deliver on our promises and never walk away, no matter how big the challenge. We succeed because we do it together. With us, you will have the opportunity to realise your potential and become an important member of our global team:
- Tailored training plan on Safety, Kalmar products, electrical systems and OEM engines and transmissions eg Volvo, AGCO, Cummins & Dana
- High spec latest generation fully equipped mobile workshop
- Regular team meetings
- Employee-specific performance and personal development plan to facilitate progression
- Competitive package and employee benefits
- Working for the manufacturer you will have access to full technical and R&D support
- Future-proofing your skills as technology develops
- 20 days holiday plus public holidays
- Contributory pension scheme
- Overtime
- 3 x Life Assurance
- Employee Assistance Programme
Interested to join?
If you are excited about this opportunity, please submit your application now
