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Systems Trainer Specialist

Metropolitan Thames Valley • Full-time • Beeston, Nottinghamshire, Nottinghamshire, United Kingdom • £36.24k - £38.15k / year • 1w ago

Systems Trainer Specialist - Full-time, Fixed-Term Position (12 months) Beeston, Nottingham £36,238 - £38,145 The aim of this role is to lead on and deliver quality systems training to colleagues using the CRM (Customer Relationship Management) system and and other business systems as required. You will work closely with key stakeholders across MTVH to deliver an excellent service to our colleagues, training the step by step processes as well as supporting and embracing the positive changes the CRM system brings to our work. What you'll need to succeed:

To be a confident systems trainer, both in a classroom and virtual classroom environment
Be able to build strong working relationships with key stakeholders at all levels, with the ability to influence and challenge positively
Be customer-focused, positive and solution-focused
Be flexible and able to manage a demanding schedule of training and system support
Have experience of embedding values and culture principles into training programmes to promote and drive change Due to the nature of this role, a full driving licence is required with business insurance and access to transport. What you need to do now: Please see attached job specification for full details including personal competencies to determine if this is the ideal job for you. If you're interested in this role, click 'apply now' to complete an application. Interview Dates: tbc Please note :- we do not currently offer visa sponsorship. What's in it for you? Our benefits include:-
28 days annual leave plus 8 bank holidays (pro rata for part time) per year
2 volunteering days per year for things like helping out in local communities
An additional "Beliefs day" once a year to have an extra a day off
Supported family friendly approach with extended parental leave
Enhanced pension with matched contributions of up to 9%
Option to buy or sell up to 5 days annual leave per year
Life assurance cover 3 x your salary
Cycle2work scheme
Hybrid Working - Dependent on job role and department
Health cash plan scheme for your everyday healthcare needs which you can add your family members too
Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan
Access to extensive learning and training opportunities with Wisebox platform
Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively "Serving people better every day" to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we?re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-
Gender
Ethnicity
LGBTQ+
Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment

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