Head of Operations - Skills

S Knights Recruitment • Full-time • Birmingham, West Midlands (County), United Kingdom • £55k - £65k / year • 1m ago

Head of Operations – Independent Training Provider

Location: Hybrid / West Midlnds

Salary: £55K - £65K (Negotiable)

Are you an experienced and strategic leader looking to shape the future of a growing, innovative training provider? We are recruiting for a Head of Operations to join our dynamic team and help us realise our ambitious growth plans.

Our client specialise in delivering high-quality Apprenticeships, Adult Education Budget (AEB), Adult Skills Fund (ASF), and Skills Bootcamps. With a focus on learner success and industry-driven training, they are on an exciting journey of expansion, and we need a talented individual to help build and sustain the operational infrastructure to support this growth.

Key Responsibilities:

Strategic Leadership: Develop and execute an operational strategy that supports our business objectives and enables sustainable growth.
Operational Management: Lead and manage the day-to-day operations, ensuring compliance with regulatory standards and quality frameworks (Ofsted, ESFA/Skills England)
Process Improvement: Implement systems and processes that drive efficiency, enhance the learner experience, and ensure scalability as the organisation expands.
Team Leadership: Manage and develop a high-performing operations team, fostering a culture of excellence, collaboration, and continuous improvement.
Data-Driven Decisions: Utilise data and analytics to monitor performance, identify areas for improvement, and inform strategic decisions.
Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders, including funders, employers, and awarding bodies.
Quality Assurance: Ensure all programmes meet quality and compliance standards, and support ongoing development in line with learner needs and market demands.

About You:

Proven experience in a senior operational role within the education or skills sector, ideally within a training provider environment.
Strong knowledge of Apprenticeships, AEB, ASF, and Bootcamps, including funding, quality, and compliance requirements.
Demonstrated ability to lead teams and manage operations in a growing organisation.
Excellent project management skills with a track record of implementing scalable systems and processes.
Data-driven mindset, with the ability to use insights to inform strategic and operational decisions.
Exceptional communication and stakeholder management skills.
A passion for education, skills development, and supporting learner success.

Why Join?

Be part of a growing and innovative organisation with ambitious plans for the future.
Opportunity to make a real impact and shape the direction of the business.
Collaborative, supportive, and inclusive working environment.
Competitive salary and benefits package.

If you’re ready to take on an exciting challenge and lead the operations of a forward-thinking training provider, we’d love to hear from you.

Apply now to be part of our journey and help us build the future of skills development