Project Officer (Major Repairs) London, Tower Hamlets (Hybrid Working) Salary: £50,000 Permanent, 37.5 hours per week About THCH When you become a part of THCH, you have the opportunity to contribute to work that goes beyond bricks and mortar - work that changes lives and creates lasting impact. By offering local, sustainable, and affordable services delivered by talented people, we create places people are proud to call home . If you’re passionate about project management and looking to make a difference in a dynamic environment, this could be the opportunity for you. About the role As a Project Officer, you will oversee and deliver a portfolio of cyclical and planned investment projects, ensuring quality, cost-effectiveness, and customer satisfaction. Your responsibilities include: Managing small / medium projects to budget and timescale Supporting wider project team with project documentation and system management Liaising with contractors and consultants, overseeing quality control, and ensuring timely and budget-friendly delivery. Conducting risk assessments, financial appraisals, and ensuring compliance with safety regulations. Engaging with residents and stakeholders, facilitating consultations, and resolving customer issues to optimise satisfaction. About You: We’re looking for someone with: Solid project management skills, particularly in major repair projects. Strong organisational, financial, and communication skills to manage diverse tasks efficiently. The ability to adapt, prioritise, and thrive in a fast-paced environment. Knowledge of landlord-tenant law and health and safety regulations. Experience in managing contractors and maintaining effective relationships. What You'll Do: Project Management: Initiate, manage, and complete projects using various project management techniques, including cash flow analysis, risk management, and quality benchmarking. Contract Oversight: Liaise with contractors and consultants, ensure compliance with procurement strategies, and maintain clear communication across all stakeholders. Customer Engagement: Engage with residents to facilitate project consultations, address concerns, and ensure that feedback is considered in project planning. Financial Monitoring: Oversee budgets, process invoices, and implement corrective actions as needed to maintain financial control. Quality Assurance: Conduct site visits, manage project teams, and uphold safety regulations to deliver projects that meet our standards. Apply today and help us build a better future for our customers! What we offer you Besides an emphasis on learning and development and the opportunity to be part of a fantastic team, we offer a generous package including 28 days annual leave plus bank holidays and four extra concessionary days, a health and wellbeing scheme including a generous wellbeing allowance, season ticket loan, good pension and a lovely, refurbished office, plus the opportunity to work flexibly. On top of this we offer an environment which promotes openness and inclusion, a team that operates with pride and values teamwork and going above and beyond. Closing date for applications: 23rd October 2024 Interview dates: 23rd & 25th October 2024