About the role The DS Smith Sales team are a dynamic and vibrant mix of professionals who focus on delivering the Sales strategy, goals and performance whilst working to delight our customers by showcasing our sustainable and innovative packaging solutions. From our energetic Business Development Team who create opportunities, to our incredible Account Managers who build & strengthen relationships with Global Brands, the Sales team are the face of our business and our biggest ambassadors! We have a fabulous opportunity for a pro-active and driven individual to join as an Account Manager for the UK Packaging – Northern Division. This would be a perfect opportunity for an ambitious, customer focused individual to come and be part of this amazing team! Working with a wide range of internal stakeholder and customers, you will use your skill and experience to lead, develop, win, and maintain business from the FMCG and industrial sectors, in line with our growth strategy. This is a customer facing role and therefore suit someone who strives for customer satisfaction, loyalty and delivering a customer experience that exceeds our customers’ expectations. As a strong sales professional, you will manage the account plan, monitor progress against agreed plans and devise alternative solutions as required. This role will work closely with the wider Sales team and Site teams to ensure we are maximising opportunities within the market, whilst driving efficiencies and a culture of innovation. You will be home-based but there is a strong focus on travelling to meet customers and teams at our sites – which can cover the North West of England. So, if you have experience within an account management role, have the energy and proactiveness to work in in a fast-paced role and are eager for a new challenge – then we might be looking for you! About you Proven success, knowledge, and experience in an Account Management role within FMCG– packaging product experience desirable but will welcome experience in other areas A Full driving license A strong ability to work independently & remotely with travel as needed Strong business acumen and negotiation skills with the ability to deal with conflict and challenge both externally and internally Proven success, knowledge, and experience of analysing and initiating actions based on financial insights and understanding Ability to build strong working relationships with colleagues, clients, and stakeholders around the business Ability to deliver dynamic & professional presentations Benefits Competitive salary Car allowance Sales bonus scheme 25 days holiday plus bank holidays Pension scheme, life assurance and income protection Sharesave scheme Employee Assistance Programme Employee Discounts Cycle to work scheme Location: This is a full time, home-based role with travel to sites throughout the North West of England. About us We’re DS Smith, the FTSE100 company who are redefining packaging for a changing world. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. Today, we operate in more than 30 different countries, proudly employing over 30,000 people, and supporting customers across sectors like FMCG, industrial, and e-commerce. We deliver on quality, service, innovation, and added value to deliver market-leading sustainable packaging solutions our customers need. Our industry needs to transform, and we’re building the team to drive change across Europe and North America. To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. Our people come from diverse backgrounds, bring different perspectives, ideas, and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.