Ellis Brigham, the UK’s premium outdoor and snow sports retailer, has been family owned since 1933, our outstanding service, in-depth knowledge, and product range continue to set us apart. Our mission is to help everyone live and breathe the outdoors. We do it by connecting them with the best gear and advice, so their time outdoors is unforgettable. We inspire the journey, be it epic or small, and the person, whether theyre starting out or a mountain leader. Our stores play a crucial role in this, enabling our customers to get the best kit for their current adventures and be inspired for many future adventures to come. Our Covent Garden store is Ellis Brighams flagship store, situated in the heart of Covent Gardens vibrant shopping district. It has established itself as the top choice for outdoor sports and snow sports enthusiast in London and beyond over the last two decades, catering for customers looking for the best equipment choices for hiking, camping, adventure travel, climbing, skiing and snowboarding. The position: Represent Ellis Brigham, promoting and living the brand values. Place the customer’s needs at the heart of everything you do. Lead, motivate and inspire the store team to deliver their maximum potential. Monitor and develop effective strategies for training and development of staff. Efficient oversight and delegation for all operational procedures. Take responsibility for the Health, Safety and Wellness of all staff. Ensure the store VM is attractive and easy to shop in line with company guidelines. Deliver excellence across the store KPIs and strive for improvement. The person: Store Manager with considerable management experience in retail in a large retail store with multiple departments and a proven track record of delivering growth Motived by success and capable of instilling this in others. Excellent interpersonal skills, able to communicate and connect effectively with customers, store teams and head office staff. Focused on maintaining and improving staff development, setting them up for success in the store and beyond. Customer centric approach with a proactive attitude and willing to get involved, working alongside your colleagues. Takes an eco-conscious, sustainable approach to work and promotes this mindset in others. Fully committed to providing a non-discriminatory, physically and mentally safe place for all: whether they are working or shopping. Passionate about engaging in the world around us through the activities we cater for, inspires other through their passion. A personal interest and passion for the skiing or snowboard and the outdoors in general is preferred What’s in it for you? Highly competitive salary and bonus scheme. 28 days holiday (including bank holidays) 1 extra day’s holiday for every 2 years worked, up to five extra days 1 day a year to volunteer for a charity of your choice You will be valued and treated as an individual in a close family run company. Opportunities for development and progression. Training in all our great products and sports with the chance to learn more at On the Hill training days. Amazing staff discounts and pro-deals. Ellis Brigham is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, pregnancy, or any other protected characteristics. If you require any reasonable adjustments to your application process, please advise us when you are invited to interview. Please apply via email to jobsellis-brigham.com including an up-to-date C.V. and cover letter outlining why you think you would be suitable for the role. Please put Covent Garden Store Manager in the subject line. Closing Date for Applications: 27th October 2024.