Our client are a leading company specialising in information and technology, with a presence in 18 countries and a diverse team of 4,000 employees. Their brands dominate in sectors such as construction, public sector, automotive, industry, risk & insurance, and retail. They connect professional communities, enabling decision-makers to make informed choices and driving sustainable business growth.
The Role: Business Liaison Advisor
We are on the lookout for a motivated and detail-oriented Business Liaison Advisor to join their team. In this role, you will investigate ongoing construction projects, leveraging various communication channels to uncover valuable opportunities for their clients.
Key Responsibilities:
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Conduct thorough research on current construction projects using telephone, internet, and other communication tools.
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Directly interact with customers via their internal CRM system, answering inquiries about project information.
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Manage your workload to ensure timely, accurate, and up-to-date project information delivery.
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Achieve KPI targets related to project volume and data quality.
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Collaborate effectively with colleagues across different departments.
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Build and maintain strong relationships with contacts in the construction industry.
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Flexibly undertake additional tasks as required by the manager and business needs.
Skills and Experience Required:
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Experience in an outbound calling role (such as Research, Debt Collection, Account Management, Sales).
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Excellent communication skills, with a professional telephone manner.
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Active listening skills and resilience.
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Proven ability to meet and exceed KPIs.
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Dedication to consistently producing high-quality work.
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Team player with an understanding of how to contribute to team success.
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Strong attention to detail, with excellent organisational and time management skills.
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Proficiency in MS Office (Word, PowerPoint, Excel) or similar.
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Experience using CRM systems and strong analytical skills.
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Accountable, reliable, and career-driven.
The Package:
In return for your experience, our client is looking to pay a basic salary of £25,000, plus bonus, plus an incredible benefits package, including up to 30 days holiday plus bank holidays. They also offer free parking, company discount and insurance schemes, and hybrid working. A full list of benefits can be provided on request.
To Apply:
Contact David at Greys Specialist Recruitment
