Waste Account Manager
Location: Bolton, Northwest England
Waste Account Manager Job Purpose:
We are seeking a dynamic and customer-focused Waste Account Manager to join our field team. The primary purpose of this role is to build and maintain sustainable relationships with a diverse portfolio of customers, focusing on delivering profitable growth for the company. The role encompasses managing 80% existing accounts and developing 20% new business opportunities.
Waste Account Manager Key Responsibilities:
Account Management:
Build, nurture, and maintain strong relationships with existing customers to ensure satisfaction, retention, and growth.
Serve as the main point of contact for your customer portfolio, addressing any queries or concerns promptly.
Monitor and analyse account performance to identify opportunities for upselling and improving profitability.
New Business Development:
Proactively identify and engage with potential new clients to expand the customer base.
Develop tailored proposals and presentations to win new business opportunities.
Profitability and Growth:
Drive sustainable and profitable growth through effective account management and strategic customer engagement.
Work closely with internal teams to optimise service delivery, pricing strategies, and account performance.
Relationship Building:
Maintain regular communication with key stakeholders, both internal and external, to foster long-term partnerships.
Attend client meetings and site visits as necessary to understand their needs and deliver tailored solutions.
Reporting and Strategy:
Prepare regular reports on account performance, market trends, and business development opportunities.
Contribute to the development of sales and account management strategies aligned with company goals.Waste Account Manager Key Skills and Attributes:
Strong interpersonal and communication skills to build rapport and trust with customers.
Proven ability to manage accounts and drive profitability.
Proactive and results-driven mindset with a focus on achieving targets.
Strong negotiation and problem-solving abilities.
Ability to work independently and collaboratively within a team.
Knowledge of the waste management industry is advantageous but not essential.Hours:
Full-time, 42.5 hours per week - Monday to Friday, shifts between 7am and 5.30pm on a rota basis. Naturally, you would be on the road 4-5 days per week visiting customers and prospecting.
Occasional flexibility may be required to meet business needs.Waste Account Manager Salary and Benefits:
Competitive salary from £28 - 35,000 per annum DOE (to be discussed during the interview). Plus performance based commission circa £6,000 per annum.
Performance-based incentives.
Opportunities for professional development and career progression.
28 days annual leave, including bank holidays.
Health Car Cash Plan , including dental and optical.
Group Life insurance Cover.
Fantastic company events and perks.
If you are passionate about a genuine Career Opportunity that will allow you to deliver exceptional customer service and drive growth, we want to hear from you
