We're seeking an IT Infrastructure Device Manager to lead the strategy, management, and support of IT devices across a dynamic, fast-paced organisation.
Person Spec
- Must have worked in financial services but NOT in a large corporation where roles are siloed
- Someone that has managed the full life cycle of Infrastructure Device Management
- Ability to work in highly pressurised environments
- Someone willing to be part of an overall improvement project plan
The Role:
- Develop and execute a device and tools strategy that enhances productivity, security, and collaboration.
- Oversee the device lifecycle management, ensuring cost-effective and sustainable practices.
- Lead device configuration, imaging, and maintenance, ensuring optimal performance and security.
- Collaborate with stakeholders to implement and standardise device solutions.
- Provide basic troubleshooting and user support, enhancing end-user experience.
- Stay at the forefront of MDM, MAM, and emerging device technologies, integrating innovative solutions into our infrastructure.
Experience Needed:
- Proven experience as an IT Infrastructure Device Manager in mid-scale organisations.Knowledge of device lifecycle management and basic troubleshooting skills.
- Expertise in managing devices like laptops, desktops, tablets, and mobile phones. Hands-on knowledge of tools such as Dell, Microsoft Windows, iOS, M365, MDM/MAM, BYOD.
- Strong stakeholder management, relationship-building, and collaborative mindset.
- Ability to distill complex technical concepts into clear communications.
- Resilience in delivering projects in a fast-paced, changeable environment.
