LondonEnergy operate 6 Reuse and Recycling Centres on behalf of North London Waste Authority, the role of RRC Manager is focused on all aspects of the day-to-day operations , ensuring the highest Safety, Health and Environmental standards and customer service across the sites.
We are looking for an individual with experience of managing front-line operational teams (e.g. Recycling Centres, Waste Transfer Stations, Logistics etc). The RRC Contracts Manager will be a strong manager with proven people management skills and the ability to successfully lead, develop & coach a team to work autonomously and collaboratively.
The manager must have the ability to build relationships with key internal and external stakeholders across many different departments. They should also be confident to challenge ideas put forward and be open minded and adaptable to change proposed by all stakeholders (most notably our main stakeholder, the North London Waste Authority). Also having the drive to seek out recycling opportunities and initiatives.
Responsibilities:Responsible for the following LondonEnergy sites: - Hornsey Street, N7
- Regis Road, NW5
- Western Road, N22
- Summers Lane, N12
- South Access Road, E17
- King's Road, E4
- Kings Road ReUse Shop, E4
Other RRC sites as and when they transfer to the ownership of the Company
Compliance - To drive operational excellence of the site in compliance with its permit, license and any other legal requirements
- To ensure that all issues relating to the Environment Agency including EA Quarterly Returns and Waste Transfer Notes are dealt with appropriately and recorded as required.
- To ensure that the operation and sites comply with health and safety requirements at all times.
Operations Management - Leading and supporting the RRC teams to consistently achieve a high-level of customer service through monitoring and training
- Visibly leading, developing and improving the health, safety and environmental culture (reducing incidents and increasing reporting)
- To manage departmental budgets and ensure best value practices are implemented at all times and costs controlled effectively.
- To achieve budgeted levels of throughput and maximum profitability on recycled products.
- To make proposals for business development and efficiency improvements relating to all site activities, maximising site recycling rates and ensure that such improvements are undertaken effectively and in line with company procedures
- To undertake procurement processes including creating tender specifications, tender evaluations and implementation of new product contracts
- Build and maintain relationships with external stakeholders and contractors. Ensuring contracts are effectively managed in line with agreed KPIs.
- Participate in the development of new projects to be launched, and lead project implementation, as requested including acquisition of new sites.
People Management - To ensure all staff operate in a safe and effective manner including identifying and implementing training requirements.
- Lead a team to provide a positive customer experience
- Ensure robust succession planning and implementation of effective personal development plans throughout the team
- To resolve any employee relations issue at the earliest opportunity and provide motivation and leadership to all site personnel.
- Build key internal relationships at all levels across a number of departments within LEL
Requirements - To demonstrate a good understanding of health & safety requirements,
- To demonstrate strong interpersonal skills and the ability to coach and develop others
- The ability to work in a pressurized environment
- To demonstrate effective organizational and team leadership skills.
- Confident with work on their own initiative
- Previous experience managing several Recycling Centres / Waste Transfer Stations desirable.
- Relevant professional experience, including managing a mixed skills team in a busy and demanding environment.
- Analytical and able to quickly assess issues and recommend and/or implement solutions.
- Experience of building and maintaining customer relationships.
Knowledge & Qualifications: - Nice to have: Certificate of Technical Competency (CoTC)
- Working knowledge of managing waste legislation desirable.
- IOSH/NEBOSH would be desirable
Benefits - Salary of £62,278.29 per annum
- 10% Individual performance based bonus
- All employees will be entitled to 28 days annual leave plus Bank Holidays
- Salary exchange pension scheme with a minimum employer contribution of 5%
- Westfield Health Medical Cash Plan including eye tests and dental
- Interest free season ticket loan over £500
- Option to save directly from salary with North London Credit Union
- Cycle to work scheme and Health Club concessions
- You can request individual Costco membership and a complimentary card for a family member
