About Palladium: Palladium is a global company working to design, develop and deliver positive impact on the lives and livelihoods of people around the globe; broaden access to health, water, power, and infrastructure; build enduring, sustainable, and transformative institutions and market systems to address global challenges; and conserve the natural world. We operate in over 90 countries and have a workforce of 4,000 talented, motivated, and diverse staff of all religions, races, languages, and gender identities. Purpose of Position: The role is critical to supporting the day to day running of the UKEA HR function, helping support across all aspects of the employee life cycle. This role is ideally suited to someone who is looking to develop their career within HR and work within a global context. This role will be exposed to all aspects of the HR function and asked to support day-to-day operations, report creation, benefits management, new hire onboarding and offboarding, employee enquiries, and provide backup for the creation and maintenance of employee records using our Human Resource Information Systems (HRIS). The HR Officer will also participate in HR process transformation efforts, HR program development and be exposed to some aspects of employee relations. A high level of professional maturity, confidentiality and interpersonal communication with employees, leaders, and external stakeholders is essential for success. Reporting: This role reports to the Vice President, Human Resources (UKEA). However, this role will significantly support the HR Manager and other HR Leader(s), who will provide input to performance. Primary duties and responsibilities: The primary responsibilities of the HR Officer are to: • Support the day-to-day operations of the HR function. This includes providing backup and surge support for standard HR work. • Support the HR Manager and HR, VP on all aspects of the employee lifecycle. This will include supporting onboarding and new hire orientation, offboarding, HRIS data management, HR reporting, benefits administration, compliance, KRA setting, performance management, talent management and compensation support. • Must have a willingness to learn and own HR Reporting to support metrics and analytics used for leadership discussions. This requires learning enhanced skills in Microsoft excel and the ability to analyse turnover and workforce data to support leadership dashboards and discussions. • Support policy adjustments, handbook creation, regulatory compliance, and selected elements of employee relations activities. • Ability and willingness to organize events or training, establish and maintain HR calendar. • Establish relationships with vendors where needed and provide contract and billing support. • Support special projects for HR. This will include personnel file management, HRC audits, tracking of mandatory trainings, process redesign project plan management, development of power point slide decks, org charts, data management tracking through excel and use of other software. • Assist in special events. This may include recognition events, engagement activities, employee communications design, etc. • Proactively offer suggestions for process improvements, efficiency, and cost reductions. • General administration support to the UKEA HR team. Essential criteria Proved track record of working in a HR Administrative/ Officer role in a global setting and within a multicultural work environments with competing demands Good understanding of current (UK) employment law and its impact on HR administration Experience in people analytics Experience with HR information systems. Advanced knowledge and ability using Microsoft Office suite, in particular Excel, Word and PowerPoint. Excellent command of written and spoken English Highly analytical with an ability to analyse data and make recommendations. Self-starter: you thrive on taking ownership of initiatives Detail-oriented with strong analytical, prioritisation and organisational skills Excellent interpersonal and relationship management skills High level of professional credibility and integrity Ability to manage multiple tasks and prioritise workload Integrity and approachability, as managers and staff must feel able to discuss sensitive and confidential issues with you Desirable criteria Experience: Using HR Information systems such as Salesforce and Sage. Second language, preferably Spanish. Previous experience working in HR within the professional service sector. Understanding of payroll workings and calculations Experience in equality, diversity and inclusion (EDI) in the workplace Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.
