We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources. Our investment banking client has been present in the UK for more than 150 years, they're a long-term partner to British business. Today, the Group is formed of 10 divisions and employs 9,300 staff based in 21 core locations right across the country. Their role is simply stated: help clients achieve their goals by combining local know-how and global reach. In so doing, they seek to make a positive, sustainable contribution to both the UK economy and society. On behalf of this organisation, AMS are looking for a Production Analyst for an initial 6 month contract based in London with remote work available (Hybrid). Purpose of the Role: The APS ES deliver services to all of the bank's traders (FX, Rates, Equities & Derivatives, Commodities and Credit businesses) across its main hubs (London, New York, Singapore and Paris) and local sites. The Trading Support (TS) teams are in charge of providing traders and sales functional help on front office applications, algorithmic trading, pricing calculation, position management, exchange order handling, electronic booking and internal order management issues. The production support team is also in charge of releasing new packages in production to traders and sales, as driven by the global business lines, while maximising uptime for its end users. As a Production Analyst you will be responsible for: Application Monitoring and follow up: Responsible for global uptime target of 99.9%, across the whole FX platform. Coverage ofbelowFX applications production implementation, troubleshooting and monitoring: Market access (connectivity, protocol definition issues, latency analysis) Algorithmic hedging (strategies, orders configuration, OR setup) Algorithmic (GTD, GTC) and OBO trading (stop, limit, call, fixings, linked orders) Pricing (Spot/Outright) Market making gateways (spot/outright/STP trading) Market taking platforms (liquidity sourcing) Position management and integration. Booking flow and related coherence cache. Client orders management platform.Incident and Problem Management: Investigate incident root cause and provide workaround to traders on variety of issues, ranging from mispricing, misbooking, incorrect position, etc Manage/Own P1/P2 incidents and problems end to end.Knowledge Management and Documentation: Documents support procedures on wiki. Owns team knowledge base on wiki for all in-scope applications. Provides support to end-users on how to use the application.Continuous Service Level improvement: Contributes to capacity management of in-scope applications: proactively tracks trends in application behaviour, and alerts Application Production and Development teams of any potential risks in the future.Maintenance and enhancements: Participates to release cycles for functional validation on staging/preproduction and production environments - in particular for logs. Review release and coordinate around deployment/post release checks. Communicates Release Notes.Project and specific tasks: Various project and smaller tasks are managed by the team, all related to support: most of the tasks are incident response, business request or maintenance. What we require from the candidate: The role focuses specifically on FX products, FX knowledge would be appreciated. You will ideally have a relevant experience in a similar role, the majority of which should have been gained within Front Office Trading. Experienced in providing support as part of a team, and have practical understanding of the criticality of trading applications. High motivation to learn a huge and complex environment. Self-starter. Good knowledge of FX business and electronic trading principles: Spot/Outright pricing, Fixings, VD calculation, CC & AV, Spot push, Rollback/rollover, Fixings, etc. Good knowledge of main application failure scenarios in a complex IT architecture, from both functional and technical perspective. Data querying - SQL Server. OS usage - Windows, UNIX commands. Scripting - Shell, Python (nice to have) Next steps If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. This client will only accept workers operating via an Umbrella or PAYE engagement model. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business
