At Blacklane, we are building the future of sustainable chauffeur-driven mobility. Our Marketplace team plays a crucial role in providing chauffeur partners with the right offers to help them fill their schedules and grow their businesses. We are seeking a
Senior Product Manager to take ownership of this vital area, ensuring a seamless and optimized marketplace experience that supports our partners and guarantees guests a reliable and premium ride.
YOUR CHALLENGE:
As a Senior Product Manager for the Marketplace team, you will:
- Drive the strategy and execution of features that show tailored offers to our partners, allowing them to pick those that align with their preferences.
- Own and optimize the end-to-end partner experience in the marketplace, from offer creation to selection.
- Collaborate cross-functionally with engineering, data, and operations teams to deliver impactful product improvements.
- Develop data-driven insights to identify opportunities that enhance the efficiency of our partner scheduling process and ensure no guest requests go unmet.
- Prioritize the right projects that align with business goals, balancing partner needs with guest experience requirements.
- Maintain a strong understanding of partner behaviors and market dynamics to adjust the marketplace strategy and product roadmap.
- Act as the main liaison between partners, product, and the wider business to ensure the marketplace achieves its goals.
ABOUT YOU:
We're looking for someone who brings:
- 5+ years of product management experience.
- Proven success in managing end-to-end product lifecycles and launching data-driven product improvements.
- Strong analytical skills with a data-driven mindset.
- Excellent communication and stakeholder management skills, with the ability to articulate complex concepts to both technical and non-technical audiences.
- Experience working closely with engineering and design teams to deliver successful outcomes.
- A collaborative mindset and the ability to thrive in a fast-paced, agile environment.
- Bonus points if you have experience working with logistics, transportation, or B2B marketplace products.
MORE THAN A JOB:
We are Blacklane, providers of premium global chauffeur services. Our mission is to create true peace of mind for discerning travellers by delivering perfect experiences around the world and to inspire a better future. Blacklane is offering airport transfers, City-to-City commutes, In-city mobility chauffeur hailing and Chauffeur-by-the-hour in over 50 countries globally, either pre-booked or on-demand.
Working at Blacklane: We prioritize fostering a strong company culture that promotes collaboration, innovation, and meaningful connections among our employees. Our offices in Berlin and Dubai serve as a central hub where employees come together to collaborate, build relationships, and participate in cultural events that reinforce our shared values. For our employees outside these geographies, we promote having a hub life where our employees come together in their specific locations as we believe this plays a crucial role in supporting employee well-being and facilitating career development opportunities.
- Continuous Learning: We believe that open and actionable feedback is the essential component of continuous development.
- Flexible Working: Even the most ambitious Blacklaner needs some time to unwind.
- Become Part of the Crew: Get to know your fellow Blacklaners through our regular team socials.
- Employee Stock Options Plan: We want all Blacklaners to benefit from the company's success.
- Fair Remuneration: We've banded salary levels and matched them to the local costs of living.
- Sustainability: We care for both people and the planet.
- Equal Opportunity: We are committed to inclusion and diversity.
- Blacklane Cares day: Every crew member receives 8 hours of paid leave per year to participate in volunteering initiatives of their choice.
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