Job Description Key Account Manager – Healthcare Woolwich, London Permanent, Full Time – onsite role ISS have an exciting opportunity for an experienced Key Account Manager, with a strong Healthcare background, to lead and manage one of their fast-paced, busy Healthcare accounts on a permanent basis. As the Key Account Manager on the account, you will be the main, single point of contact for the client in the contract for all things strategic and tactical to ensure that ISS maintains a sustainable, successful and long term relationship. You will be required to ensure operational delivery in the contract, meeting the contractual responsibilities and to manage development and growth opportunities and retention of the contract. You will be responsible for: Drive operational development of IFS/FM solutions across the account Develop and maintain the Account Development Plan involving key stakeholders Develop and propose propositions. Ensure a pipeline of propositions Set up and manage client interactions across the country account with focus on innovation and best practice sharing Manage staffing and competence development of employees. Follow up resource performance balance. Ensure delivery of services in accordance with agreed contract requirement...
