Job Description Account Manager Location: Swindon, UK (On-site at our facility) Salary: £33,000 - £38,000 per year (depending on experience) Contract: Full-time / Permanent Working Hours: Monday to Friday, 08:00-17:00 About the Client Our client is a leading innovator in sustainable textile care, operating the world’s first Net-Zero emissions industrial laundry facility. They cater to the hospitality and healthcare sectors, delivering cutting-edge solutions with a focus on environmental responsibility. Join a team committed to sustainability and making a meaningful impact in the textile care industry. About the Role The Account Manager will serve as the key liaison between our customers and internal teams, ensuring queries and complaints are resolved efficiently. You will manage customer communications, coordinate internal resources, and champion customer satisfaction. This role also includes onboarding high-value customers, maintaining inventory accuracy, and utilising technology platforms to streamline customer support processes. Key Responsibilities Customer Engagement: Act as the main point of contact for customer queries via phone, email, and chat. Lead onboarding for high-value...
