Job Description Job Title: Commercial Account Representative Location: West Midlands Salary: £26,000 per annum Contract: Full-time, Hybrid (3 days in office) I’m recruiting for a leading sustainable logistics and supply chain company specialising in providing sustainable, high-quality solutions across Europe who are looking for a Commercial Account Representative to join their customer service team in the West Midlands. In this role, you’ll work in a fast-paced and dynamic environment, supporting well-known brands in the supply chain and you’ll ensure excellent service in a B2B setting; as the first point of contact for customers, you’ll handle administrative tasks, manage stock levels, and build strong, long-term relationships. This is a great opportunity to join a company that is currently working with major food production and retail businesses around the world with a fantastic year-on-year growth of 10-20% who are dedicated to delivering top-tier service to their customers. Key Responsibilities: Act as the main contact for customer inquiries and manage around 25-30 accounts Monitor customer performance and stock levels Ensure data accuracy and compliance with contracts