Accommodation Support Officer Doncaster Temporary Accommodation 12 Weeks 37 Hours Per Week A local authority in Doncaster are recruiting for an experienced Accommodation Support Officer to support and assist customers in temporary accommodation, helping them transition into independent living. THE ROLE: As an Accommodation Support Officer, you will be responsible for finding suitable interim accommodation for customers, placing them in temporary housing, and supporting their transition to independent living. Ensure all temporary accommodation is fully equipped, clean, and in good repair. Find suitable alternative temporary accommodation for customers when current stock is unsuitable. Conduct sign-ups to temporary accommodation under a license agreement and assist with housing benefit applications. Resolve tenancy issues and enforce occupancy agreements when necessary. Liaise with Legal Services for enforcement actions and prepare cases for court. Update internal systems regarding temporary accommodation placements and subsequent moves. Support customers in temporary accommodation to move into settled accommodation. Maximize rental income by recovering rent arrears through various methods. Work with rough sleepers and partner agencies to support them into independent living. Provide specialist advice to customers experiencing domestic abuse. Manage customer expectations to achieve sustainable accommodation outcomes. THE CANDIDATE: The ideal can...
