Operations PMO Director The role is located in: Hybrid - Pan Europe – HQ’s in Birmingham/London/Paris and Belgium The role will report to: CEO ROLE SUMMARY As the Europe Operations & PMO Leader, you will oversee and drive change management and transition initiatives across our business. You will manage and oversee Manufacturing and Supply Chain transformation programmes within Europe. You will manage a team of Project Managers located across Europe, the Middle East, and America to execute key transformation projects. This role will establish a PMO structure, defining the processes and rigor required to deliver successful growth and productivity projects, transitions and sustainable operational improvements. KEY RESPONSIBILITIES (JOB PURPOSE AND OBJECTIVES) Operations Programme Leadership Develop the vision and implement strategies and action plans that deliver the most efficient and effective operational, manufacturing, supply chain and distribution services. Understand cost structure and proactively drive initiatives to identify and improve cost competitiveness by identifying current and future desired state manufacturing productivity, capabilities, and capacity utilisation. Lead the teams to realise improvement actions and put them into action. Support initiatives to improve margin performance working with colleagues across the group. Take the lead on identifying and seeking approval for capital investments and improvement projects for the area of responsibility and work with the team to execute on all operational CAPEX projects. Ensure products meet/exceed our high level of customer and company quality standards in cost, quality, and responsiveness. Drive best in class operations around quality, inventory management, production efficiency and safety. Promote consistent standard work and work place procedures that are aligned with the group approach and work with leadership to measure progress of any initiatives. PMO Leadership Lead, organise, and manage the PMO, overseeing the execution of growth and productivity projects across various functions, ensuring timely and budget-conscious delivery. Establish and implement transition and change management plans, timelines, and clear, measurable KPIs to guide the successful execution of projects. Build, coach, and lead a global team of Project Managers; create a collaborative environment to ensure project alignment and effective delivery. Foster strong relationships with the leadership team to ensure alignment on project objectives and strategic goals. Identify potential risks, establish mitigation strategies, monitor performance, and make adjustments to deliver exceptional results. Develop a culture of accountability through being impactful and getting results, integrity, and continuous improvement within the PMO function. Track and report on program performance, making adjustments as necessary to ensure successful delivery. SKILLS & EXPERIENCE Education, experience and general skills Experience: Extensive experience in managing complex transition projects and programs in a PMO setting, previous experience establishing PMO structures is highly preferred. Formal Project Management Certification: PMI, PMP, Prince 2. Experience with Lean and Six Sigma will be beneficial. Education: Bachelor’s degree in Engineering, Business, Management, or a related field is preferred. Languages: Fluent verbal and written communication skills in English. French language is desirable Problem-Solving: Strong analytical and problem-solving abilities. Team Player: Ability to work effectively both independently and as part of a team.
