Homelessness Case Officer Location: Aldgate, EC3A Reporting to: Team Manager Contract: Hybrid - Full Time (3 days office-based, 2 days from home) Pay: £13.79 per hour Join Our Team and Make a Difference! Are you passionate about helping others and making a real impact in your community? We are looking for a dedicated Homelessness Case Officer to join our team in Southall. This is a fantastic opportunity to work in a hybrid role, combining office-based and remote work, while supporting single homeless refugees in achieving sustainable housing and community integration. Why You’ll Love This Role:

Hybrid Working: Enjoy the flexibility of working 3 days in the office and 2 days from home.
Meaningful Impact: Participate in a payment-by-results initiative focused on achieving positive outcomes for homeless refugees.
Collaborative Environment: Work alongside a supportive team and build relationships with local organisations. Key Responsibilities:
Frontline Service Coordination: Provide essential support to refugees at risk of homelessness, working with 7 West London boroughs.
Expert Knowledge Application: Utilise your understanding of housing and homelessness legislation to relieve homelessness and sustain tenancies.
Target-Driven Solutions: Negotiate with local lettings agents, private landlords, and other agencies to find the best housing solutions for clients.
Client Engagement: Manage your caseload effectively, driving engagement and creating co-produced Integration Plans.
Community Integration: Assist clients in securing accommodation and integrating into their new communities.
Holistic Support: Link clients with education, employment, health, and other support providers. What We’re Looking For:
Knowledgeable: Experience or qualifications in housing and homelessness legislation.
Proactive: Solution-focused and able to achieve high-quality results in a fast-paced environment.
Experienced: Previous work in a target-led environment, with strong negotiation skills.
Empathetic: Genuine, empathetic, and able to build strong relationships with clients and partners.
Organised: Excellent organisational skills and the ability to manage a busy caseload.
Tech-Savvy: Proficient in using computer systems and databases. We Value Diversity: We welcome applications from candidates with lived experience. If you have any convictions or cautions, this does not mean you cannot apply. We require a DBS for all positions and will ensure any positive disclosures are fairly assessed. Safeguarding Commitment: We are committed to safeguarding and promoting the welfare of adults, children, and young people at risk. All staff are required to undertake safeguarding training throughout their employment. Please apply with your CV via the apply button

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Homelessness Case Officer