Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

Drive Results: We think big, work smart, and execute fast to transform the future of commerce
Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
Champion Customers: We go the extra mile for our customers to help them unlock their full potential
Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures

Please note: We can hire candidates located within 60 miles of central London.

The Opportunity:
Reporting to the Sr. Director of Revenue Operations, our Sr. Sales Operations Manager will act as a Business Partner to the global sales leadership, and provide assistance to the Sales team and stakeholders while adhering to, and enhancing, corporate policies, programs, and systems.

Your mission is to connect people, processes, and data. You are an ideal candidate if you think two steps ahead, are a true team player keen to support deals to closure, and can work under pressure without losing sight of the details and business guidelines.

Your Mission:

Continuously analyze and evaluate existing operational processes to identify opportunities for improvement, optimizing efficiency and effectiveness through data-driven decision-making and innovative problem-solving
Act as a strategic partner to front-line leadership, providing insights and guidance to align operational objectives with organizational goals, while fostering collaboration and driving initiatives that enhance performance and achieve key business outcomes
Serve as the primary point of escalation and liaison between teams, facilitating issue resolution, promoting cross-functional collaboration, and ensuring seamless communication to drive effective problem-solving and maintain operational continuity
Support strategic projects and initiatives, including forecasting, account planning, reporting, training programs, and other operational functions, to drive business growth, improve efficiency, and ensure successful execution of key objectives
Act as an ad-hoc resource for managing strategic operational projects aimed at scaling and modernizing the organization, delivering innovative solutions that align with long-term business objectives and drive sustainable growth

What you need to succeed:

8+ years of sales operations, revenue operations or related experience, preferably with a scale-up technology company selling solutions and services in a recurring revenue business model
Advanced skills in Google Sheets or MS Excel are essential, including advanced formulas, conditional formatting, pivot tables, and charting. Skills with VBA or macros are not required
Salesforce.com experience, specifically with creating reports and dashboards, championing data quality, and opportunity hygiene
Demonstrated ability to consistently aim for excellence while effectively managing projects, ensuring high-quality outcomes and timely delivery

Nice to have:

Bachelors degree in Business Administration, Finance, Economics, Computer Science, or a related field
Familiarity with GTM tech stack (such as productivity, intelligence, forecasting, etc)
Basic coding skills

We care about your Growth and Well-being

️ Remote Work: Up to 60 days/year from a country different from your base country

Open Learning & Development Budget

ct Academy: Regular internal training sessions

️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

Mindset & Growth: A diverse, creative workspace with an international culture & learning environment

Come grow with us!

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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commercetools GmbH

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Senior Sales Operations Manager